Privacy Policy

Introduction

This Privacy Policy explains how fastvectorproex Ltd ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website or use our services. We are committed to protecting your privacy and ensuring transparency about how we handle your data.

fastvectorproex Ltd is the data controller for the personal information we collect about you. We are registered in Cyprus under company number HE852147.

Data Collection

The data we collect includes information you provide directly to us and information we collect automatically when you use our website. We collect personal data through various means including contact forms, email communications, phone calls, and website analytics.

Information You Provide

• Name and contact details (email address, phone number)
• Organisation or company information
• Service preferences and requirements
• Messages and communications you send to us
• Any other information you choose to provide

Information We Collect Automatically

• Website usage data and analytics
• IP address and browser information
• Device and operating system details
• Pages visited and time spent on our website
• Referral sources and search terms

How We Use Your Information

We use of your data is based on legitimate business interests, contractual necessity, and your consent where required. The specific purposes for which we process your personal information include:

• Responding to your enquiries and providing customer support
• Delivering our platform analysis and consulting services
• Communicating about our services and business updates
• Improving our website and service offerings
• Complying with legal obligations and protecting our rights
• Analysing website performance and user behaviour
• Marketing our services where you have consented

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist us in operating our business
• When required by law or to protect our legal rights
• In connection with a business transfer or acquisition
• With your explicit consent for specific purposes

Any third-party service providers we work with are required to maintain appropriate security measures and use your data only for the specified purposes.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required by law. Specifically:

• Contact enquiries and communications: 3 years from last contact
• Client project data: 7 years after project completion
• Website analytics data: 26 months
• Marketing communications: Until you unsubscribe

When we no longer need your personal information, we will securely delete or anonymise it.

Your Rights

Under the General Data Protection Regulation (GDPR) and other applicable privacy laws, you have several rights regarding your personal data:

• Right of access: Request a copy of the personal data we hold about you
• Right to rectification: Request correction of inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data in certain circumstances
• Right to restrict processing: Request limitation of how we use your data
• Right to data portability: Request transfer of your data to another organisation
• Right to object: Object to processing based on legitimate interests or for marketing
• Right to withdraw consent: Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details provided below.

Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Secure data transmission using encryption
• Regular security assessments and updates
• Access controls and staff training
• Secure data storage and backup procedures

While we strive to protect your personal information, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

International Data Transfers

As we are based in Cyprus (EU), your personal data is processed within the European Economic Area (EEA). If we need to transfer data outside the EEA, we will ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

Contact Information

If you have any questions about this privacy policy, wish to exercise your rights, or have concerns about how we handle your personal data, please contact us:

You also have the right to lodge a complaint with the Cyprus Commissioner for Personal Data Protection if you believe we have not handled your personal data appropriately.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.